Privacy Policy

Valtone Oy

Last updated: May 27, 2025

1. Data Controller

Valtone Oy
Business ID: 0738857-0
Address: Linnankatu 3, 20100 Turku
Email: info@valtone.fi

2. Contact Person for Privacy Matters

For privacy-related matters, you can contact us by email at info@valtone.fi.

3. Purpose and Legal Basis for Processing Personal Data

We process your personal data for the following purposes:

  • Customer service and inquiries: To respond to your inquiries and provide customer service (legal basis: contract or legitimate interest)
  • Service provision: To produce and deliver the services you have ordered (legal basis: contract)
  • Website operation: To ensure the technical functionality of our website (legal basis: legitimate interest)
  • Analytics: To analyze website usage to improve our services (legal basis: consent)

4. Personal Data Processed

We may process the following personal data:

  • Name
  • Email address
  • Phone number
  • Company name and contact information
  • Message content
  • IP address and other technical data
  • Cookie data

5. Sources of Personal Data

We obtain your personal data primarily directly from you when:

  • You contact us through our website
  • You send us an email
  • You call us
  • You use our website

6. Disclosure of Personal Data

We do not disclose your personal data to third parties, except:

  • When it is necessary for service delivery (e.g., technical partner)
  • When required by law
  • When you have given explicit consent

7. Retention of Personal Data

We retain your personal data only as long as necessary for the purpose of processing:

  • Contact information: 2 years from the last contact
  • Customer data: 6 years from the end of the customer relationship (Accounting Act)
  • Website usage data: 26 months (Google Analytics)

8. Cookies

Our website uses cookies to improve user experience and analyze website usage.

8.1 Necessary Cookies

These cookies are essential for the basic functionalities of the website. They enable navigation and use of basic features on the site.

8.2 Analytics Cookies

We use Google Analytics to analyze our website usage. These cookies collect information about how visitors use our website. The data is anonymous and helps us improve the site's functionality.

You can manage your cookie preferences by clicking the "Cookie Settings" link at the bottom of the page.

9. Data Security

We protect your personal data with appropriate technical and organizational measures. We use SSL encryption for data transmission and ensure that only authorized personnel have access to personal data.

10. Data Subject Rights

You have the following rights regarding the processing of your personal data:

  • Right of access: You can request information about what personal data we have stored about you
  • Right to rectification: You can request correction of incorrect information
  • Right to erasure: You can request deletion of your personal data in certain situations
  • Right to restriction of processing: You can request restriction of processing in certain situations
  • Right to data portability: You can request transfer of your personal data to another controller
  • Right to object: You can object to the processing of your personal data in certain situations
  • Right to withdraw consent: You can withdraw your consent at any time

You can exercise your rights by contacting us at info@valtone.fi.

11. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the data protection regulation, you can file a complaint with the supervisory authority. In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (www.tietosuoja.fi).

12. Changes to the Privacy Policy

We may update this privacy policy as necessary. We will announce significant changes on our website.

13. Contact Information

If you have questions about this privacy policy or the processing of your personal data, please contact us here or at:

Valtone Oy
Business ID: 0738857-0
Address: Linnankatu 3, 20100 Turku